37: From Fry Cook to Franchise Leader: Lessons in People Leadership

From fry cook to General Manager, Laura’s first steps on her career path led her to truly transformational people leadership.

After stops at major restaurants and retailers like Apple and Starbucks, Laura has shifted gears and has accolades like top-selling leadership author and international guest speaker on her resume.

Show Outline

  • 0:00 – How Laura’s first steps on her career path sent her on a journey to truly transformational people leadership.
  • 1:08 – What’s happening in the labor market today.
  • 7:51 – How generational differences are part of the leadership equation, but not all.
  • 11:42 – The balance between support and challenge in leadership.
  • 13:48 – The value of a multi-method evaluation as a leader.
  • 17:42 – Why people fail to advance in their career because they don’t feel appreciated and respected by their leaders.
  • 22:05 – How to inspire leaders to be the best leaders they can be.
  • 26:11 – When we look at the journey as a binary yes or no question, we tend to skip over the lessons we learned and the gaps we had to
  • 29:07 – The healthiest organizations not only bring in the right people to collaborate with in a certain part of the business, but they recognize that bringing a finance
  • 34:02 – Laura’s thoughts on the importance of looking at the development of people in a holistic sense.